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Electronic Communications

$8.00

Universal Activity Number: 407-000-10-051-H03-T
CEUs 1.0
Audience: Pharmacy Technicians
Activity Type: Knowledge-based
Issued date: 01/01/2010
Expiration date: 01/01/2013
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Article title:

Electronic Communications by Pharmacy Employees: Legal Issues and Practical Concerns

Goal
To provide pharmacists and pharmacy technicians with relevant knowledge regarding aspects of electronic communications by pharmacy employees, employer liability for those communications, and steps employers may take to address potential concerns.
Objectives
Upon completion of this CE article, the reader will be able to:
  1. Identify employer justifications for reviewing computer usage by employees.
     
  2. Describe laws allowing review of electronic communication by pharmacy employees.
     
  3. List methods available to obtain employee consent to search employee-operated computers.
Abstract
Employers have justifiable legal concerns about on-the-job computer usage by employees. Monitoring of employee computer usage by employers is a method to address these concerns. Federal laws, such as the Electronic Communications Privacy Act, and state laws provide some guidelines on the appropriate monitoring of employee computer usage. Consent to inspect computer usage by an employee may provide additional protection for employers against employee complaints of invasion of privacy. Off-duty employee electronic activity may be addressed by employer-created policies regarding social networking and/or through training programs. No cases have been reported that impose liability on employers for searching employees’ computers or email.
 
J Pharm Technol 2010;26:9-13