PharmaCE- Continuing Education



Frequently Asked Questions

Before you contact us, please browse these Frequently Asked Questions to see if your question is below.

Questions

How long does it take to receive my order?

Do you have a list of
CE for pharmacy technicians?

Can I get my certificate instantly through your website?

Can I access my CE information through your website?

Am I allowed to take a test again if I fail it the first time?

Do you have live CE courses?

I don't have a credit card or don't feel comfortable using my credit card online. Can I pay with a check or money order?

How do I order multiple copies of the same test?

How can I order bulk CE hours?


Answers

How long does it take to receive my order?
Please allow 2-3 days to process orders. If you require immediate assistance, please contact us. Our office hours are Monday-Friday, 9am-5pm EST.   Return to Top

Do you have a list of CE for pharmacy technicians?

Any pharmacist CE will count toward technician recertification, however we've prepared a list of programs of special interest to technician practice. We can mail, fax or email the list to you in PDF format. Please contact us if you would like the list and indicate how you would like it delivered.   Return to Top

Can I get my certificate instantly through your website?
Once your answers are submitted and you receive a passing grade, a certificate will be immediately emailed or a printed copy mailed
upon request.    Return to Top

Can I access my CE information and history through your website?
Yes, your information can be viewed via the "Check Order Status" page. You will be asked for your email address and invoice number. Return to Top

Am I allowed to take a test again if I fail it the first time?
Yes, you are allowed one retake of a test without any additional cost if you fail it the first time. 
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Do you have live CE courses?
Unfortunately, at this time we do not offer any live CE courses.       Return to Top

I don't have a credit card or don't feel comfortable using my credit card online. Are there any other payment options?

Yes, you have 2 options. You can call us at 513/793-3555 or Toll Free at 877/742-7631 (US and Canada only) and pay with your credit card over the phone. You can also mail us a check along with a list of the programs you are requesting and your contact information.
        Return to Top

How do I order multiple copies of the same test?
After you have found the test you would like to order, click the "Add to Cart" link and then the "View Cart" link. You will be taken to a page called "Contents of your Shopping Cart." On the left hand side, in the text box under quantity, change the quantity to the desired amount. Proceed with checkout process.       Return to Top

How can I order bulk CE hours?
We do not offer this feature, however, you can add multiple programs to your shopping cart. Simply find the programs which you would like to take and add them to your cart. Contact hours are located on topic pages and information pages.       Return to Top



ACPE  PharmaCETM is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.


PharmaCETM
is a service of HARVEY WHITNEY BOOKS COMPANY
8044 Montgomery Road, Suite 415, Cincinnati, OH 45236-2919
P.O. Box 42696, Cincinnati, OH 45242-0696 USA
Toll Free: 877/742-7631
Tel. 513/793-3555, FAX 513/793-3600
Office Hours: Monday - Friday 9-5 E.S.T.
Contact Us
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